Make every purchase an unforgettable experience
Don't settle for being just another player in the retail world. Become a leader and make a difference in the minds of your customers.
Maximize the value of every transaction with customer feedback.
Listen to your customers with omnichannel capabilities
Listen to your customers through multiple channels and place their voice at the center of your strategy.
Analyze with the power of Artificial Intelligence
Empower your organization with valuable customer insights through AI-driven automated analytics.
Take real-time action to impact processes
Impact various processes of your company in real-time to achieve continuous improvement.
Face common challenges in the industry and achieve success with QServus
Personalize the shopping experience with relevant products and services.
Anticipate trends, optimize inventory, and proactively improve profitability.
Optimize the supply chain, enhance efficiency, and adapt to the changing market.
Impact processes and achieve excellence
Attain excellence in all processes of your brand through continuous improvement.
Measure customer and employee satisfaction
Obtain information about the experience of your shoppers and their satisfaction, loyalty, and likelihood to recommend your brand using NPS, CSAT, CES, and more.
Monitor staff performance
Allow your customers to rate salespeople, managers, and supervisors based on friendliness and other parameters. Easily track the performance of staff in the store.
Manage complaints in real-time
Handle complaints with real-time alerts and team collaboration in retail stores. Assign tasks, schedule follow-ups, and reduce turnover.
