Transform visitors into repeat guests
Collect feedback at every touchpoint and see the actions you need to take to increase conversions, satisfaction, promotion, profits, and more.
Create unforgettable stays by capturing the sentiments of your guests.
Listen to your customers with omnichannel capabilities
Listen to your customers through multiple channels and place their voice at the center of your strategy.
Analyze with the power of Artificial Intelligence
Empower your organization with valuable customer insights through AI-driven automated analytics.
Take real-time action to impact processes
Impact various processes of your company in real-time to achieve continuous improvement.
Face common challenges in the industry and achieve success with QServus
Provide agile and effective support in crucial moments for a satisfactory customer experience.
Identify and address systemic weaknesses with AI analysis, optimizing actions and responsibilities.
Quickly address issues by activating corrective and preventive actions to ensure excellence.
Impact processes and achieve excellence
Attain excellence in all processes of your brand through continuous improvement.
Measure guest satisfaction
Obtain information about the experience of your guests and their satisfaction, loyalty, and likelihood to recommend your brand using NPS, CSAT, CES, and more.
Monitor staff performance
Allow guests to rate your team based on service quality and more. Easily track staff performance in your establishment.
Manage complaints in real-time
Take immediate action and impact processes in real-time to provide more positive experiences to your guests, preventing them from leaving your brand.
